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  • Q Power-on Failure

    A
    Cause analysis Solution
    Device battery is low Charge or replace battery
    Battery is not installed correctly Reinstall the battery
    Battery contact is contaminated Clean the battery contact

  • Q Charging Failure

    A
    Cause analysis Solution
    The connection between the USB cable and power adapter is loose, causing a poor contact Reconnect the USB cable and power adapter firmly
    The connection between the USB cable and USB port of the computer is loose, causing a poor contact Reconnect the USB cable and USB port of the computer firmly
    The USB cable is damaged Use another USB cable from the original manufacturer to charge the device
    Power adapter damage Use another power adapter from the original manufacturer to charge the device

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